Challenge
Baker Corporation provides the pumps and pipes for the highly pressured water used in fracking. •Baker Corp needed to train new hires on safety equipment and procedures before they go into the field. •Baker wanted assurance the training was “sticking” and reinforced.
Solution
PSG developed
1-Day Classroom training on safety equipment safety procedures on site. •
- Facilitator Guide
- Participant Guide
- Slide Deck
- A Performance Checklist
to be signed off by a supervisor indicating that the key items of training have been reviewed and procedures followed by each new hire on site.
Challenge
Anthony is the designer and manufacturer of refrigerator and freezer doors found in most super markets and big box stores with manufacturing plants in CA and GA. •High turnover at the operator level, leading to inconsistent quality. •Anthony wanted training that addressed the basic skill set a new operator needed
Solution
PSG developed 3 Elearning courses on:
- Welcome to Anthony! (onboarding)
- Measuring and Dimensioning (basic math)
- Interpreting Work Orders & Drawings
2 Half-Day Classroom courses to reinforce the elearning and allow hands-on practice:
- Measuring and Dimensioning (basic math)
- Interpreting Work Orders & Drawings
Train the Trainer (T3) courses to facilitate roll-out
Training was implemented at both sites with rave reviews and improved quality.
Challenge
Century 21 updated its sales training from a traditional sales methodology to an innovative consultative sales approach. •The audience was 20,000 new sales associates who went through the training every year. •22 geographical regions designated facilitators to teach the new program, 21 Plus.
Solution
As staff, we developed:
- One 5-Day course on how to sell the Century 21 way •Facilitator Guide •Participant Guide •100 Job Aids •10 videos
- Train-the-Trainer (T3) for the regional trainers
- Change management strategies to change the culture
- Leadership endorsements
- Broker/Office preparation/expectations
